Big Day Berries!

All berries are dipped fresh the day of pick-up/delivery.

All items are custom-made, set-price products.

• All sales are final

• No refunds, returns, or cancellations once an order is placed and paid

• Orders must be paid in full to secure the scheduled date

• Once production has begun, changes are not guaranteed

Placing an order confirms acceptance of this policy.

PICKUP POLICY

• All orders are scheduled for pickup on the client’s selected pickup date

• Orders must be picked up on the scheduled date by 7:30 PM

• There is no late pickup fee as long as the order is picked up on the scheduled date before 7:30 PM

• Pickup after the scheduled pickup time on the same date is subject to availability, as schedules may already be committed

• Orders not picked up on the scheduled date may be picked up within up to 3 additional days

• A late pickup fee of $10 per day applies for each day after the scheduled pickup date

• Late pickup fees must be paid before the order is released

• Orders not picked up within 3 days after the scheduled pickup date are forfeited with no refund

Clients are responsible for timely communication regarding pickup delays.

DELIVERY POLICY

• Delivery is available locally within Lawton, Oklahoma ONLY

• Delivery must be selected and paid for in advance

• If delivery is paid for, the order will be delivered locally as scheduled

• Delivery is subject only to weather conditions that impact safety

• Once an order has been delivered, responsibility transfers to the client

• We are not responsible for damage caused by improper handling after delivery